Japan Telecom acquired the CosmoCall Universe platform from HP Japan and Takachiho Koheki (TK). HP Japan and TK also provided Japan Telecom with system integration and implementation services for the Contact Center On-Demand platform.

"Frost & Sullivan sees a growing demand in the Asia/Pacific region, and certainly in Japan, for hosted contact center services following the on-demand model," said Audrey William, Lead Call Center Analyst for Frost & Sullivan in the Asia Pacific Region. "By working with a CCOD platform supplier like CosmoCom, whose product has been proven in the CCOD offerings of many other first tier telcos, Japan Telecom wisely shortens its lead time and increases its chances for success."

"Japan Telecom is providing a wide range of services to some of Japan’s largest and most important corporations," said Ari Sonesh, CosmoCom’s Chairman and CEO. "Their CCOD offering will allow their customers to benefit from the economies of the hosted platform, and the time-to-market advantages of the hosting model. We are pleased and proud to be a part of Japan Telecom’s solution package for these companies."

About CosmoCom
CosmoCom provides an all-IP, universal access contact center system that is the hosting platform of choice for more top tier network service providers worldwide than any other product of its kind. Its flagship product, CosmoCall Universe, is a unified contact center suite that includes ACD, IVR, CTI, predictive dialing, multimedia recording, and administrative tools. It is a high capacity, high availability, multi-tenant platform that supports multi-channel contacts including telephone, email, voice mail, and web chat/voice/video/collaboration. Network service providers use CosmoCall Universe to offer hosted Contact Center On-Demand services to their clients. CosmoCom also provides premise-based systems for enterprises both directly and through a network of VARs and system integrators, and best-of-breed technology used by OEMs in their own complete contact center and customer relationship management solutions. CosmoCom customers include BT, Cable & Wireless, Deutsche Telekom, ePLDT, France Telecom, KT, NTT, Japan Telecom, Eagle IP, and VSNL. Headquartered in Melville, New York, CosmoCom has received more than 50 industry awards, and was recently named for the third consecutive year to Deloitte's Long Island Technology Fast 50, a ranking of the region's fastest growing technology companies. For more information, please visit www.cosmocom.com.

About Japan Telecom
The Japan Telecom Co., Ltd. provides a wide range of telecommunications services tailored to suit the needs of corporate, small, and medium size enterprises, along with individual customers. Its products reach across the full range of fixed-line telecommunications services, including local, long-distance and international voice services, narrow and broadband data and ISP services. It also offers tailor-made services, including end-to-end management of our corporate customers' telecommunications needs. For more information on Japan Telecom, please visit www.japan-telecom.co.jp/business/index.html.

About HP Japan
Hewlett-Packard Japan, Ltd., a subsidiary of Hewlett-Packard Company, is one of the largest suppliers of equipment and software integration services in Japan, with annual revenues of approximately $4 billion. HP Japan has major deployments with Japan’s leading carriers. For more information on HP Japan, please visit www.jpn.hp.com.

About Takachiho Koheki (TK)
Since its establishment in 1952, Takachiho Koheki has made it its mission to promptly introduce cutting-edge, world class products to the Japanese market, particularly in the electronics field, using marketing concepts suited to contemporary needs. Experienced in a wide range of high-technology fields, whether hardware, software, systems integration, or cutting-edge emerging technologies, the company represents a number of products including advanced computer networks, semiconductors, industrial products, surveillance, and automated mailing systems. Takachiho Koheki attributes its success to its ability to identify the synergy between businesses, secure opportunities of profit, and develop a dominant business using a balanced management strategy. For more information, please visit http://www.takachiho-kk.co.jp/products/application/index.html.

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