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CosmoCom Business Partner Program were
developed with the idea of creating a
competitive edge for our Business Partners.
Certified Business Partners benefits include
- Leads
Receive applicable leads from companies
interested in IP Contact Center technology.
- CosmoCommunity Extranet Access
Access a wealth of information on CCU,
including white papers, case studies, sale
and marketing tools, technical support tools
and more
- Direct Touch Selling
A designated channel manager will assist
your selling efforts
- Marketing Materials
Access to the latest CosmoCom brochure
and more
- Training Priority
Business Partners receive priority
treatment for scheduled Technical Training courses
- Business Partner Training Classes
There are 3 types of CosmoCom Business
Partner training courses. The Solution
Advisor and Solution Architect training is
targeted at the sales and sales support
organizations, while the Systems Engineer
curriculum is targeted primarily at
operations personnel and others who require
an in-depth technical understanding.
Curriculum overviews are as follows:
- CCU Solution Advisor - The
Solution Advisor course is targeted at sales
people and is designed to share information
that will allow Business Partners to plan
and execute an effective sales campaign for
CCU. The course includes an overview of
CosmoCom, CCU and pricing structure, end
user applications and wins analysis, sales
opportunities and competitive advantages.
- CCU Solution Architect - The
Solution Architect course is targeted at
sales engineering staff and is designed to
equip them with the knowledge they need to
communicate the benefits, value, and
technical details of a CosmoCom-based
solution to prospective customers. The
course begins with an overview of CosmoCom
and CCU, and includes such topics as
customer applications, pricing structure,
win-loss analysis, handling competition and
objections, detailed product features and
functionality, product demos, configuration
and sizing, and the product roadmap. The
first day of Solution training can be a
joint session with both Solution Advisors
and Solution Architects.
- CCU Systems Engineer - The
Systems Engineer curriculum is targeted at
technical engineers who will operate and
maintain CCU systems. The curriculum
consists of a series of courses, each with a
different area of specialization. CCU
Solution Architects requiring additional
product knowledge should also consider
taking courses from this curriculum. Details
of these Technical Training courses can be
found on the
Technical Training Descriptions Page.
- Certified CosmoCom business partners can
find more information on the
CosmoCommunity Extranet Training Page
- Technical Support
Access to our 24/7 support team for
customer-related issues
- Business Partner Discounts
Receive significant discounts to reward
performance and to enhance margins and
profitability
- Presence on CosmoCom Website
- Starter Kit
In order to be successful in selling CCU,
Business Partners need the necessary
training and tools to succeed. To that end,
CosmoCom has created a Starter Kit to allow
its Business Partners to fully be prepared
to offer CCU in the market.
In addition to those listed above, Business
Partners are also eligible to receive additional
discounts and co-marketing funds in proportion
to their business commitment and performance.
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