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FOR IMMEDIATE RELEASE


Media Contact(s) for CosmoCom:
Kathy Salt
+1 631-940-4297
ksalt@enghouse.com

Vizacom Inc. Partners With CosmoCom To Web-Enable Multi-National Telemarketing Operations

State-Of-The Art Technology Facilitates Live "Chat" and Voice and Video Over IP 

Teaneck, New Jersey - February 9, 2000 –Vizacom Inc. (NASDAQ: VIZY) today announced that it has begun to Web enable its U.S. and European telemarketing centers utilizing CosmoCall Universe, the pure Internet Protocol-based, multimedia contact center technology from CosmoCom, Inc. The Company intends to begin providing multinational, multilingual, online customer sales and support e-commerce services to Internet businesses in the next three to five weeks. Key features will include live, text-based "chat", voice and video over IP (Internet Protocol), and e-mail communications between a specially trained Vizacom agent and a client's end users. Additional capabilities facilitated by CosmoCall Universe--which was named "Product of the Year" for 1999 by Internet Telephony, Call Center/CRM Solutions, Computer Telephony and Communications Solutions magazines--include seamless integration with a client's customer relationship management (CRM) software, real-time reporting, and online, collaborative browsing. 

"An increasing number of Internet businesses recognize that superior online customer care is the foundation of e-commerce success. We believe that the combination of CosmoCom's remarkably advanced, award-winning technology and Vizacom's well-established direct marketing and service competency will add a potent, competitive force to the growing market for online communications services," said Joseph Drop, Vice President of Sales for Vizacom Inc. 

"We fully agree with Vizacom's perception of the increasing market need for Web-enabled communications services," noted Steve Kowarsky, CosmoCom's Executive Vice President, "and we are delighted that Vizacom has selected CosmoCall Universe as a key technology partner in this venture. Vizacom's success in marketing their own and third-party products qualifies them to provide a suite of services that many e-businesses need. We at CosmoCom look forward to supporting them in what we believe will be a most successful endeavor."

Persons interested in Vizacom's Web-enabled call center and additional e-commerce services should contact Joseph Drop, Vice President of Sales, at 201-928-1001 x 19 or jdrop@vizacom.com. 

About Vizacom Inc.
Vizacom Inc. (www.vizacom.com) is an international direct marketer and publisher of the award-winning Harvard Graphics® and Serif™ computer software product lines. The Company also provides tele-sales and -support, and marketing, warehousing and fulfillment services, to third-parties. Expanding on this established service business, Vizacom has taken several steps to begin providing business-to-business and business-to-consumer e-commerce services. In addition to Web-enabling its telemarketing centers in New Hampshire, US, Nottingham, UK, and Aachen, Germany, the Company intends to acquire NYC-based Renaissance Multimedia and London-based Junction 15 to include Internet site design and development services as part of its turnkey e-commerce solutions. Vizacom also operates VisualCities.com (www.visualcities.com), a consumer Internet commerce network that provides a targeted online resource to the multi-billion dollar visual communications market.

About CosmoCom Inc.
CosmoCom, Inc., (www.cosmocom.com) developer of CosmoCall Universe, is a major enabler of two important industry trends: live Internet customer care and distributed call centers. With CosmoCall Universe, eBusinesses and their customers worldwide can connect in multimedia, multi-channel interaction centers that include telephone, voice and video over the Internet, keyboard chat, IVR, e-mail, voice mail, and fax. CosmoCall’s pure IP technology also provides unlimited geographical distribution of call center operations with unprecedented cost-effectiveness, capacity, and system availability. CosmoCom has received an array of awards since its founding in 1995. Headquartered in Long Island, New York, the company also maintains offices in New York City and the United Kingdom.

Safe Harbor Statement 
Except for historical information, the matters set forth herein which are forward-looking statements involve certain risks and uncertainties that could cause actual results to differ. Potential risks and uncertainties include, but are not limited to, the market acceptance and amount of sales of the Company's products and services, the extent that the Company's direct marketing operations achieve satisfactory response rates, the ability of the Company to obtain sufficient supplies of marketable products and services, the competitive environment within the Company's industries, the Company's ability to raise additional capital, the Company's ability to develop, acquire or license marketable products, services and successful businesses, the success of the Company's expansion into Internet service offerings and other Internet programs such as Web site design, Web-enabled customer service, systems integration and other e-commerce services, the extent that the Company is able to generate e-commerce revenues from, build membership in, and implement technological enhancements to, its VisualCities.com Internet commerce network, and the Company's ability to integrate the operations of its businesses. Investors are directed to consider other risks and uncertainties as discussed in documents filed by the Company with the SEC. 

Trademarks
The Harvard Graphics product line is a group of products having no connection with Harvard University. 

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