Press Releases Issued in 2001

November 30, 2001
CosmoCom wins Best New Product at the 6th Irish Call Center Awards

November 15, 2001
CosmoCom Introduces SIP-Enabled Contact Center Solution at Windows XP Launch Event in NYC

November 14, 2001
British Telecom Selects CosmoCall Universe for Contact Central
New All-in-One Customer Care Product Features Seamless Integration of CosmoCom’s Universal Access Platform and Siebel’s CRM

November 7, 2001
CosmoCom forms Marketing Alliance with One on One Contact Solution

October 17, 2001
CosmoCom Named One of Long Island's Fastest Growing Technology Companies in 2001 by Deloitte & Touche’s “Fast 50” Program

October 11, 2001
VorTecs Joins CosmoCom's Systems Integrators and Consulting Partner Program

October 11, 2001
VocalTec and CosmoCom Announce Strategic Alliance to Provide Telcos With Hosted IP Contact Center Solutions

October 1, 2001
CosmoCom Announces Support of Siebel 7

October 1, 2001
ipVerse and CosmoCom Partner to Offer Unified Contact Center Solutions to Carriers

September 18, 2001
CosmoCom and ISC form Alliance

September 14, 2001 - Media Advisory
CosmoCom Makes Call Center Technology Available at No Charge to Organizations Affected by Terrorist Attacks

August 21, 2001
TV Travel Shop Builds Customer Communication Center with CosmoCall Universe

August 13, 2001
Paul Visokey Joins CosmoCom Management Team as Vice President of Sales

August 9, 2001
CosmoCom Named "Gold Best-in-Class" Winner in the Third Annual Users Choice Awards

August 2, 2001
CosmoCom Releases CosmoCall Universe Version 4

August 1, 2001
CosmoDesigner Unifies Call Flow and IVR Modeling for CosmoCall Universe Users

August 1, 2001
CosmoCom Introduces CosmoConnector for Rapid and Seemless Integration of CosmoCall Universe with Leading CRM Applications

July 31, 2001
CosmoCom Announces Availability of New VoIP Connection Server

July 25, 2001
CosmoCom and ABS announce Successful Deployment of Global, Web-enabled Help Center

July 9, 2001
Netonomy and CosmoCom partner to deliver end-to-end customer care for wireless communications service providers

June 26, 2001
Microsoft Recognizes CosmoCom as a Certified Partner Award Finalist

June 6, 2001
CosmoCom Provides New Generation Call Centers with Recording Capability for Multimedia Sessions

May 10, 2001
Soffront Strikes Deal with CosmoCom to Offer its Customers Multimedia IP-Based Communication Technology as a Hosted Solution

April 25, 2001
CosmoCom’s All-IP Call Center Provides Foundation for New CRM Services from One-to-One Service.com

April 25, 2001
CosmoCom^™Inc and Web Call Center^® Conclude a Strategic Partnership for the Development of Multimedia Contact Centers in Europe.

April 6, 2001
CosmoCom’s CosmoCall Universe Selected as the Backbone of New Generation Contact Center Kiosks Systems from GateLinx

April 4, 2001
Takachiho Koheki to Distribute CosmoCall Universe in World’s Second Largest Call Center Economy

March 27, 2001 
CosmoCom to Provide IP-Enabled Platform for Integrated Next Generation Contact Center Solution

March 21, 2001 
CosmoCom Adds wCare Wireless Access to CosmoCall Universe Platform

February 20, 2001 
CosmoCom™ Releases CosmoCall Universe™ Version 3.3

January 19, 2001
Cosmocall Universe™ Captures Multiple Awards for Product of the Year 2000

January 15, 2001
CosmoCom Forms Alliance with Ceon 

January 9, 2001
CosmoCom Announces Deployment of CosmoCall Universe at ClickDotCare

January 8, 2001
CosmoCom Receives $12 Million Commitment From Marconi

January 2, 2001
CosmoCom Joins Siebel Alliance Program as a Premier Software Partner