Press Releases Issued in 2002

December 17, 2002
CosmoCom Wins Internet Telephony Product of the Year Award

December 2, 2002
CosmoCom Expands SIP Interoperability

November 18, 2002
CosmoCom Powers CRM-Enabled Contact Center Offering From Takachiho Koheki and salesforce.com Japan

November 13, 2002
Port@l Launches Virtual Contact Center Provisioning Services Powered by CosmoCom

November 13, 2002 (BSD, Triton RELEASE

- PDF)
BSD Software Announces That It's Wholly Owned Subsidiary Triton Global Communications Inc., CosmoCom Inc. and Intelis Inc. Deliver the First Internet Protocol (IP) Based Multi-Lingual International Operator Service Center (IOSC)

October 22, 2002
CosmoCom Ranked Number One Fastest Growing Technology Company on Long Island on the 2002 Deloitte & Touche Technology Fast 50

October 15, 2002
CosmoCom Ensures Full Compliance of CosmoDialer with New California Regulations on Abandoned Call Rates

September 23, 2002
CosmoCom Honored with Innovation Award from TMC Labs and Customer Inter@ction Solutions Magazine

September 16, 2002
BT Expands Distribution of CosmoCom-based IP Contact Center Platform Throughout Europe

August 27, 2002
HighSpeed Office Launches Online Customer Service Portal Powered by CosmoCom

August 20, 2002
CosmoCom Expands Offering for Outsourcers with Flexible, IP Contact Center Solutions and Pay-Per-Use Pricing Options

July 31, 2002
CosmoCom Enhances British Tourist Authority's Travel Website with Interactive Chat Feature for Live Service

June 26, 2002
CosmoCall Universe Powers CRM-Enabled Hosted Contact Center Offering from Sonera Juxto

June 5, 2002 (Telcordia RELEASE

- PDF)
Telcordia Technologies teams with Microsoft and CosmoCom on Hosted Contact Center Solution

June 4, 2002
CosmoCom Enhances All-IP Contact Center Platform CosmoCall Universe

May 28, 2002
CosmoCom Introduces Next Generation Predictive Dialer

May 7, 2002
CosmoCom Wins LISA Award for Customer Relationship Management

April 9, 2002
CosmoCom Launches Next Generation Intelligent Network Offering

April 9, 2002
CosmoCom and Sonus Networks Deliver Intelligent Network Contact Center Features for IP-Based Next Generation Networks

March 27, 2002
eDreams Transforms Online Travel Portal into Full-Service Travel Contact Center with CosmoCall Universe

March 11, 2002
British Government Initiative Selects CosmoCall Universe for Hosted Multimedia Teenage Helpline

February 19, 2002
Syntone Selects CosmoCall Universe to Build New Generation French-Language Call Center in Morocco

January 29, 2002
Contact Center Platform, CosmoCall Universe, Awarded Product of the Year by Customer Inter@ction Solutions Magazine

January 15, 2002
CosmoCall Universe Earns Second Product of the Year Award in the New Year

January 9, 2002
CosmoCall Universe Earns Product of the Year Award from Internet Telephony Magazine