“CosmoCom has proven they are committed to quality and excellence in solutions that benefit the contact center experience as well as ROI for the companies that use them,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions. “For 10 years, Customer Inter@ction Solutions magazine has been recognizing companies that have demonstrated excellence in technological advancement and application refinements.”

The Product of the Year Award winners for 2007 will be highlighted in the January and February 2008 issues of Customer Inter@ction Solutions magazine
 

“CosmoCom has proven they are committed to quality and excellence while addressing real needs in the marketplace. Internet Telephony is pleased to grant a 2007 Product of the Year Award to their CosmoCall Universe,” said Rich Tehrani, TMC President and Editor-in-Chief of Internet Telephony magazine. We’re proud to honor their hard work and accomplishments and look forward to more innovative solutions from CosmoCom in the future.”

A full list of Product of the Year winners will be published in the February, 2008 issue of Internet Telephony magazine.
 

Rankings are based on the percentage revenue growth over five years from 2002–2006. CosmoCom’s increase in revenues of 238 percent from 2002 to 2006 earned it a spot in the Technology Fast 50 for New York.

"As pragmatic buyers recognize the business benefits of IP Contact Center technology, they naturally turn to the leading provider with the most mature and field proven product, especially for the larger and more complex call center consolidation projects we specialize in," said Ari Sonesh, CosmoCom’s Chairman and CEO. "Our customers can benefit from our technology by implementing it themselves, or by working with one of the service providers who offer it on a hosted basis. Our growth is fueled by both of these market segments."

The 2007 IP Contact Center Technology Pioneer Award recognizes companies that have created a groundbreaking, successful IP contact center product or service.

The IP Contact Center Technology Pioneer Award winners will be highlighted in the July, 2007 issue of Customer Interaction Solutions magazine.

By recognizing excellence in a wide range of software products, the LISA seeks to stimulate creative interaction among those engaged in software development and application on Long Island, and to give these activities a higher recognition.
 

“The BPO (Business Process Outsourcing) market in India is growing at a double digit growth rate," says Ronald Rubens , CosmoCom VP for EMEA and India, "It provides India with a competitive edge as more and more back office and call center activities are being outsourced to India (including collections or even dental appointment reminders for patients in the United States). I am excited to see that CosmoCom has been named as the leading company in the BPO and Hosted Contact Center space and our product the BEST product for Hosted Contact Centers”.
 

The editors selected CosmoCom for its unique video call center  functionality saying, "We applaud their commitment to the next generation of customer interaction modes"
 

“Customer Inter@ction Solutions is proud to bestow CosmoCom with a 2006 Product of the Year Award. Each year, Customer Inter@ction Solutions magazine recognizes companies that have demonstrated excellence in technological advancement and application refinements,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions. “CosmoCom has proven they are committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future.”

The Product of the Year Award winners for 2006 will be highlighted in the January and February 2007 issues of Customer Inter@ction Solutions magazine
 

“INTERNET TELEPHONY is proud to bestow CosmoCom  with a 2006 Product of the Year Award. Each year INTERNET TELEPHONY magazine recognizes companies that have demonstrated excellence in technological advancement and application refinements,” said Rich Tehrani, TMC President and Editor-in-Chief of INTERNET TELEPHONY magazine. “CosmoCom  has proven they are committed to quality and excellence while addressing real needs in the marketplace. We’re proud to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future.”

A full list of Product of the Year winners will be published in the February, 2007 issue of INTERNET TELEPHONY magazine.
 

Rankings are based on the percentage revenue growth over five years from 2001-2005. CosmoCom's five year revenue growth of 183 percent earned it this spot in the Fast 50 list.

"Revenue Growth is a litmus test for every company," said Ari Sonesh, CosmoCom's Chairman and CEO. "But it takes a lot to make it happen. The hard work of our people has led to the increasing adoption of our unified customer communications platform by telcos and other enterprises," Sonesh continued. "This is the driving force behind our growth."

Presented by the Long Island Software and Technology Network (LISTnet), the LISA awards recognize excellence in a wide range of software products, and seek to stimulate creative interaction among those active in software development in the region and to give those activities a higher level of national recognition.
 

"Customer Inter@ction Solutions realizes that technology is the key to the success of any call center, as we have been editorially covering call center technology for 25 years. We also realize that with new products and new categories of products in the call center space, it can be difficult for our readers to keep up with the latest and greatest products and services. This is why we launched the IP Contact Center Technology Pioneer Awards so we can highlight for readers the best of the best in this emergent technology that is saving call centers all over the world a great deal of time, effort and capital. We’ve chosen as winners the products with the most admirable feature sets and the best track records of dramatically improving the operations of today’s call centers." — Tracey Schelmetic

The editors who selected CosmoCall Universe for this award had this to say, "With more IP routing tools taking on greater responsibility beyond simply directing calls to call center agents, it's understandable why we were impressed with the latest version of CosmoCom's CosmoCall Universe, otherwise known as CCU 4.5."

“Each year Customer Inter@ction Solutions magazine bestows its Product of the Year awards on companies that have demonstrated excellence in technological advancement and application refinements. CosmoCom has demonstrated to the editors of Customer Inter@ction Solutions that its products or services have gone the extra mile to help improve both the customer experience and the ROI for the companies that use them,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions.

The Product of the Year Award winners for 2005 will be highlighted in the January and February 2006 issues of Customer Inter@ction Solutions magazine
 

“Each year Internet Telephony magazine bestows its Product of the Year awards on companies that have demonstrated excellence in technological advancement and application refinements. CosmoCom has demonstrated to the editors of Internet Telephony that its products or services are committed to quality and innovation while addressing the real needs in the marketplace,” said Rich Tehrani, Group Publisher and Editor-in-Chief of Internet Telephony.

The Product of the Year Award winners for 2005 will be highlighted in the January and February 2006 issues of Internet Telephony magazine.
 

Presented by the Long Island Software and Technology Network (LISTnet), the LISA awards recognize excellence in a wide range of software products, and seek to stimulate creative interaction among those active in software development in the region and to give those activities a higher level of national recognition.
 

"TMC realizes that technology is the key to the success of any call center, and we have been covering call center technology since 1982. This is why TMC is offering this awards program, so we can judge the ‘best of the best’ in IP contact center technology," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. "With the UniFrame offering, CosmoCom and Microsoft have demonstrated to the editors of Customer Interaction Solutions their innovative leadership in the burgeoning IP contact center industry, and their ability to deliver a superior, high quality solution," Tehrani continued.

The IP Contact Center Technology Pioneer Award highlights can be seen in the March 2005 issue of Customer Interaction Solutions magazine.

CosmoCom CEO Ari Sonesh commented, "CosmoCom has won many industry awards and we are proud of all of them. However, the unique value of the Member's Choice Award is that it is based on the judgment of customers and end-users. These are the judgments we value most highly. Therefore, the Member's Choice Award is a very special one for us."

CosmoCom's CEO Ari Sonesh credits the company's triple-digit revenue growth to its innovative IP Contact Center On-Demand technology, which enables service providers to offer feature-rich, cost effective contact center solutions as a hosted service. He said, "CosmoCom understood early on the great potential of IP technology and the on-demand service model for the call center industry. We developed our IP-based hosted contact center solution based on this vision. Our strategy, to help service providers such as telecoms, IT outsourcers, and contact center outsourcers offer the most flexible and functional contact center solutions, has fueled our growth and helped make CosmoCom a consistent Fast 50 company."

Technology Marketing Corporation (TMC®)'s Customer Inter@ction Solutions® magazine (www.cismag.com) has named CosmoCall Universe™ as a recipient of a 2004 Product of the Year Award. 

"Each year Customer Inter@ction Solutions magazine bestows its Product of the Year awards on companies that have demonstrated excellence in technological advancement and application refinements. CosmoCom has demonstrated to the editors of Customer Inter@ction Solutions that its products or services have gone the extra mile to help improve both the customer experience and the ROI for the companies that use them," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions.

The Product of the Year Award winners for 2004 will be published in the January 2005 issue of Customer Inter@ction Solutions magazine.

CosmoCom has been selected as a member of FierceVoIP’s annual list of "The Fierce 15", honoring it as one of the top 15 emerging IP telephony companies for 2004. The Fierce 15 celebrates the spirit of being "fierce" – daring to be innovative and aggressive, even in the face of intense competition – and is awarded by FierceVoIP, an internationally recognized email newsletter covering the VoIP and Internet telephony industry. CosmoCom was selected from more than 300 VoIP companies based on company vision, revenue potential, quality of deals and partnerships, and competitive market position.

"We were especially impressed by CosmoCom’s global leadership in hosted call centers and its impressive list of major telco customers," said John Edwards, Editor of FierceVoIP. "The use of IP to enable hosting is a very significant innovation in the call center market. CosmoCom’s participation in the premises call center market via major OEMs like BT Contact Central, and its ownership of key patents for the IP call center, also contributed to its selection as a Fierce 15 company."

The list of Fierce 15 companies is available in on the FierceVoIP Web site at http://www.fiercevoip.com/archives/FIERCE_15_2004.asp.

"CosmoCom is very proud to have received this award, especially since it is granted based solely on how unique or innovative a particular product or solution is," said Ari Sonesh, CosmoCom's CEO. "We greatly appreciate the recognition, which should also go to our customers, who significantly influence the direction of our product development."

To read more about CosmoCom's 2004 Internet Telephony Innovation Award, visit http://www.tmcnet.com/it/0704/TMCLabs.htm.

The Users Choice Awards is the only awards program in which customer relationship management (CRM) products are judged by the end user. 

"CosmoCom is very proud to have been selected once again for a Users Choice Award," stated Ari Sonesh, CEO of Cosmocom. "We are very committed to our customers, and this award is evidence that we welcome the challenge of meeting their stringent demands."

The Users Choice Awards were the first CRM awards to utilize the users as the judges to identify the products providing the most value. RealMarket was an original founder of the awards and now serves as the program administrator. "In these days where proving ROI is imperative, there is no greater testimony than this," stated Gary Lemke, President of RealMarket.

Presented by the Long Island Software and Technology Network (LISTnet), the LISA awards recognize excellence in a wide range of software products, and seek to stimulate creative interaction among those active in software development in the region and to give those activities a higher level of national recognition.
 

Users Choice Awards were issued for products or services that scored tops in its category, had widespread voting and had at least three competitor products receive broad support. These criteria ensure that winners stand alone atop a competitive field. "It takes more than just a good product to create happy customers. These winners are obviously doing a number of things well to receive high praise from their customers" stated Gary Lemke, President of RealMarket .

Presented by the Long Island Software and Technology Network (LISTnet), the LISA awards recognize excellence in software development by Long Island-based companies.

From Left to Right, Alexandr Denisov, Sr. Software Developer, Pavel Bochman, VP Software Development; Boris Skidan, Director Development; Leron Polani, VP Corporate Affairs; and Paul Strohmenger, CFO

According to Customer Inter@ction Solutions® Group Editor-in-chief, Rich Tehrani, CosmoCall Universe was selected because it demonstrates true innovation which is the hallmark of Product of the Year winners.

The pulver100 includes private companies in the communications sector that have substantial real-world deployments and enjoy significant growth rates. The list seeks to include the companies that represent the future of the communications ecosystem. The value chain characterized by the companies listed below differs substantially from the vertically integrated telecom model of the last century. The companies prospering in the new environment have followed the computer and networking industry model with open interfaces, connectivity decoupled from services, and software decoupled from hardware.
 

"CosmoCom is a clear leader in the Customer Interaction Solutions sector of the IP telephony industry. We're proud to reward their hard work and innovation with a Product of the Year Award for 2002," said Rich Tehrani, president of TMC and group editor-in-chief of Internet Telephony.

Presented by the Long Island Software and Technology Network (LISTnet), the LISA awards recognize excellence in software development by Long Island-based companies. The staff of PC Magazine judged this year's awards.

"CosmoCom has worked to tightly integrate CRM functionality with CosmoCall Universe, our all-IP contact center platform. In fact, we have a number of customers who have integrated leading CRM software with our solution. This provides a full-featured contact center that leverages relevant customer data for improved customer service," said Erik Laurence, vice president of marketing and business development, CosmoCom. "We are honored that LISTnet and PC Magazine have recognized CosmoCall Universe as the top CRM solution."
  

"Businesses today are looking to find effective solutions that can help them move ahead by providing tools that enhance operating efficiencies while improving quality, as well as assist them in the quest to retain current customers and gain new ones," said TMC president and group publisher Rich Tehrani. "CosmoCall Universe was selected by the editors of Customer Inter@cation Solutions™ and the engineers of TMC Labs™, because of the robust functionality it provides to contact centers and the vision it took to create such a new generation contact center application. CosmoCom is clearly leading the way to a better customer interaction experience."
 

"The Product of the Year award, selected by the editors of Communications Solutions™ and the engineers of TMC Labs™, is given to those select products, such as CosmoCall Universe, that deserve the attention of forward-thinking organizations looking for the best solutions the industry has to offer," said TMC president and group publisher Rich Tehrani. "We are pleased to honor CosmoCom and their winning contact center solution platform, CosmoCall Universe, as they lay the groundwork for the next generation of communications solutions."
 

"CosmoCom is a clear leader in the customer interface sector of the IP telephony industry," said Rich Tehrani, president of TMC and group editor-in-chief of Internet Telephony. "We’re proud to recognize their hard work and innovation with a Product of the Year Award for 2001."

According to Internet Telephony editorial director Greg Galitzine, CosmoCall Universe was selected because it demonstrates true innovation, which is the hallmark of Product of the Year winners.
 

CosmoCom was selected because of its innovative use of Microsoft’s latest technologies, which offer clear benefits to customers. "It was an honor for us to receive so many amazing business applications of our products," said Ian Rogoff, vice president, Worldwide Partner Group at Microsoft, "but CosmoCom clearly stood out among the many high-quality entries we received."

In addition to winning the overall best award, CosmoCall Universe also won for best Customer Interactive Management software