Selected Product Brochures

The following collateral material is available about CosmoCall Universe™. 

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CosmoCall Universe for Enterprises
Overview of the benefits of Unified Customer Communications and Consolidation 2.0 via CCU for Enterprises

CosmoCom Overview
Company overview

CosmoCom Advantage
Learn about the "CosmoCom Advantage"

Product Overview
Overview of CosmoCall Universe cloud-based virtual contact center platform

Contact Center On-Demand™ for Service Providers
Benefits of offering cloud-based contact center as a service

CosmoHealth™
Contact center solutions for Healthcare Enterprises

CosmoHealth Proactive™
Outbound ProActive Outreach Healthcare Contact Center

Video Call Center/IVVR
Overview of Video Call Center and Interactive Voice and Video (IVVR) features and functionality

• Also watch the Video Call Cente/IVVR video

CosmoCall Universe Multi-Tenancy Features
Overview of how CCU's Multi-Tenancy features benefit Enterprises and Service Providers

CosmoTracker
Overview of CosmoCom's optional interaction history module

CosmoCorder
Overview of CosmoCorder features

CosmoDesigner
Overview of CosmoDesigner Service Creation Environment features

CosmoDialer
Predictive Dialer Overview

Contact Center Reporting
CosmoCall Universe Real-time and Historical Reporting and Performance Analytics

• Also watch the CosmoDashboard Contact Center Reporting video

• Also watch the CosmoAnalyst Contact Center Analytics video

CosmoConnector
CosmoConnector CRM Integration Tool Overview

CCU Integration with RightNow CRM
Overview of how CCU integrates with RightNow CRM

CCU Integration with Salesforce.com CRM
Overview of how CCU integrates with Salesforce CRM

CCU Integration with Microsoft Dynamics CRM
Overview of how CCU integrates with Microsoft Dynamics

CCU Integration with Microsoft Lync (OCS)
Overview of how CCU integrates with Lync