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CosmoCall Universe Training 
     Class Schedules

Below you will find a list of upcoming classes. Schedules are subject to change. Class space is limited. Please check with your CosmoCom sales representative for class availability. 

All courses are held in Melville NY USA unless otherwise indicated

NOTE: The Tier 1 and 2 Support courses are focused Support of your CosmoCall System, other courses: Customization, Deployment and CosmoDesigner are specific to individual customer needs and are scheduled upon request to the CosmoCom training department.

Updated May 7, 2008

June 2008

 
CCU Basic Operations course (2-Day)
Formerly Part of Tier 1
June 2 – June 3 (NOTE: Monday - Tuesday)

CCU Basic IVR & Call Flows course (1-Day) Formerly Part of Tier 1
June 4 (NOTE: Wednesday)

CCU Adv. IVR & Call Flows course (1-Day) Formerly Part of Tier 1
June 5 (NOTE: Thursday)

CCU Maintenance and Support course (4-Day) Formerly Tier 2
June 6, 9-11 (NOTE: Friday, Monday - Wednesday)

CCU Dialer (2-Day)
June 12 - June 13 (NOTE: Thursday- Friday)