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CosmoCom Training
     Harness the power of your Universe!

 
CosmoCall Universe Training:

You've made an investment in the leading new generation call center platform, CosmoCall Universe. That's the first step! How do you ensure that you are making the most of that investment? High-quality training, offered by CosmoCom, can help your business get a jump start on the competition by giving you the knowledge to succeed -- whether you're looking to use CosmoCall Universe by itself or to integrate with your existing call center.

CosmoCom offers a selection of in-depth, instructor-led training in our state-of-the art training center in Melville, New York. Every training course is designed to give students as much practical, hands-on experience as needed to apply the knowledge to your business environment.

Program Highlights:  

  • Every student will have his or her own CosmoCall system to use during the entire course for extensive hands-on practice.
  • Students will have access to Trainers, System Engineers, Subject Matter Experts and other resources to help address the unique need of their businesses.
  • A dedicated conference room in the training center is provided to help students facilitate day to day business while away from their offices.
  • The student to instructor ratio is kept low to provide more personalized assistance to help students meet their training objectives
  • Students receive full course materials including course manuals and a supporting CD-ROM as valuable references for them to keep. 
  • Each student must pass a full written and practical certification exam upon course completion

So, make the most of your CosmoCall Universe investment. Send your teams to CosmoCall Universe training. You'll be glad you did. Here's how to enroll...