CosmoCom Asia Ltd. (Hong Kong)
Room 1501-08,BEA Tower
Millennium City 5
418 Kwun Tong Rd,
Kwun Tong
Hong Kong
Tel: +852-2956-2168
Fax: +852-2956-2198
Directions
- Direct connection to Kwun Tong MTR Station (Exit A2) and APM Shopping Mall
- Home
- Solutions
- Product
- IP Contact Center Platform Architecture
- Contact Center Applications
- IP Contact Center Platform Overview
- Multi-Channel, IP ACD with Unified Queuing and Routing
- IVR and IVVR Service Creation with CosmoDesigner
- Contact Center E-mail Management
- Outbound Progressive, Preview, Predictive Dialing with Campaign Management
- Interaction History
- Video Call Center/IVVR
- WebChat and Instant Messaging
- Next Generation Intelligent Network
- Intelligent Routing
- Contact Center Integration
- Contact Center Administration
- Product Description Request
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