Contact-Enabling Application

CosmoCom has released its first software product aimed at revolutionizing the way business is conducted on the Internet by allowing any Web site or other network application to become contact-enabled permitting live communication between agents and customers. CosmoCom is making CosmoCall Lite available free to companies interested in contact-enabling applications on their own Web sites. This is not a free beta or a time-limited release that will expire. This is a real freeware product, configured for use by up to three agents simultaneously, allowing help desks, call centers, electronic retailers and others to experience the business advantages of operating a Web site or network-based application with real time, live, multimedia communication between customers and agents. A fully featured version of CosmoCall, capable of supporting up to 1,000 agents simultaneously, is available for purchase from CosmoCom.

The above originally appeared in the February 1998 issue of  AFSM International's  The Professional Journal - New Products -  pp 42