October 31, 2000 Headlines
(Previous Headlines)

Maximus To Run Social Security Center

The Social Security Administration (SSA) has awarded Maximus a $56.4 million nationwide contract to provide Program Manager services for the Ticket-to-Work and Self-Sufficiency Program. Maximus responsibilities will include recruitment and management of nationwide employment networks anticipated to be in excess of 4,500; coordination of services to a projected 13 million Ticket recipients over the next five years; assistance to SSA in processing payments to employment networks; and operation of a national call center.

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AVT Unveils WebLinq

AVT MediaLinq Services, an outsource provider of high-volume email and IP fax broadcast services, announced WebLinq 3.0, completing the company's conversion of its core services to the Web. WebLinq 3.0 gives users full functionality for targeting and personalizing e-document delivery broadcasts and enables complete end-to-end account management capability across an enterprise-allowing customers to optimize their use of on-line email and fax delivery on a mass scale. WebLinq was originally designed to allow customers to launch email and fax broadcasts, upload lists and documents and track broadcast status using any Web browser. WebLinq 3.0 extends these capabilities by providing sophisticated merge functionality for email and fax, plus unique account management tools.

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CosmoCom Debuts CosmoPhone 2000

CosmoCom announced the general availability of CosmoPhone 2000, a software enhancement for CosmoCall Universe, its leading IP contact center platform. CosmoPhone 2000 is a central component of the CosmoCall agent software that provides an integrated IP-based voice and video capability. This approach is especially beneficial to CosmoCom's ASP customers because it makes agents completely location independent and supports the fully distributed call center model ASPs require. CosmoPhone 2000 integrates seamlessly into the agent Graphical User Interface (GUI), enhancing voice quality on the agent desktop for both telephone and PC-to-PC Internet calls.

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Great Plains Siebel Front Office Enhanced

Great Plains announced the availability of Great Plains Siebel Front Office 6.0, a comprehensive, Web-enabled and integrated customer relationship management (CRM) solution for midmarket customers. Tightly integrated with Release 6.0 of Great Plains Dynamics and eEnterprise, Release 6.0 includes new e-business applications such as eCustomer and eCampaigns, as well as enhancements to existing applications such as eChannel, Sales, Service and Call Center. These enhancements, coupled with end-to-end integration to Great Plains' e-commerce and back office applications, make it easier for customers to take advantage of the global e-business network.

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Unisys & iE Bring E-Business to Credit Card Market

Unisys and iE announced a Global Reseller Partnership that will focus on the joint development, marketing, and selling of comprehensive e-business software solutions for credit card issuers worldwide.

Together, Unisys and iE deliver advanced e-business solutions by combining iE's unique NetFinance Credit Card e-business products with Unisys Front and Back office systems, proven business consulting, outsourcing and implementation services. Using iE's products, the solutions can be easily integrated into multi-vendor card processing systems. iE is a key component in Unisys's deployment of complete web enabled front- and back-office solutions to help banks provide better service, retain and develop customers and reduce processing costs. Under the agreement, iE has provided development licenses to Unisys and iE will work with Unisys in joint product developments for the Card industry. iE will train Unisys employees as iE Certified Consultants on a worldwide basis. In addition to the US, UK and European markets, iE has named Unisys as a preferred NetFinance Partner for the South Pacific, Latin America and the Far East.