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Microsoft Recognizes CosmoCom as a Certified Partner Award Finalist

Award Recognizes Worldwide Innovation using Microsoft Technologies

MELVILLE, NY--(BUSINESS WIRE)--June 26, 2001--CosmoCom, the leading provider of new generation call center platforms, today announced it has been recognized by Microsoft Corporation as one of five worldwide finalists, and the only North American finalist, in the Customer Relationship Management (CRM) Solution of the Year category in the fourth annual Microsoft Certified Partner Awards.

Nearly 800 entries were considered for this award in twelve different categories.

CosmoCom was selected because of its innovative use of Microsoft's latest technologies, which offer clear benefits to customers. ``It was an honor for us to receive so many amazing business applications of our products,'' said Ian Rogoff, vice president, Worldwide Partner Group at Microsoft, ``but CosmoCom clearly stood out among the many high-quality entries we received.''

``This award is in recognition of CosmoCom's leadership in providing new generation all-IP call center software solutions to service providers and large-scale enterprises,'' said Ari Sonesh, CEO of CosmoCom. ``CosmoCom's flagship product, CosmoCall Universe, has enabled many service provides and corporate users to provide unsurpassed customer service in a fully unified, all-IP environment. The only solution of its kind available today.''

Award Finalists will be honored at Microsoft's Fusion 2001 partner event in Anaheim, CA July 13-16. The worldwide winner in each of the twelve award categories will be announced July 15th during an Opening Keynote Session by Ian Rogoff, Vice President, Worldwide Partner Group at Microsoft.

About the Microsoft Certified Partner Program

To help partners build successful Microsoft-based businesses, Microsoft offers its Certified Partners a variety of resources including training, technical support, early access to Microsoft products and peer-networking opportunities that allow a variety of partners to come together and provide end-to-end customer solutions. All Microsoft Certified Partners maintain a staff of Microsoft Certified Professionals or have certified products which have been tested compatible with Microsoft's Windows platform.

About CosmoCom

CosmoCom is the leading provider of new generation call center platforms. Its unified, all-IP product, CosmoCall Universe(TM), is a carrier-class system for service providers and large scale corporate users that supports multimedia customer interactions via all channels - telephone and internet, live and message-based, fixed and wireless - in one high capacity, high availability, multi-tenant platform. Market analysts Frost and Sullivan recently reported that CosmoCom's large and growing installed base represents a 50% share of the US IP-ACD market. For more information please visit http://www.cosmocom.com/.

     Editorial Contact:
     CosmoCom
     Michael Finnegan
     631-940-4310
     mfinnegan@cosmocom.com