Market Moves at the

COSMOCOM WIN 'BEST NEW PRODUCT' AT THE 6TH ANNUAL IRISH CALL CENTRES AWARDS (Posted: 09 November 2001) November 8, 2001-CosmoCom, a global provider of IP-based multi-channel contact centre solutions has been awarded 'Best New Product' at the 6th Annual Irish Call Centres Awards at The Burlington Hotel in Dublin, Ireland. Presented by Centaur Communications, the prestigious Irish Call Centres Awards event is the largest forum for the Irish Call Centre Industry. With nine other awards being directly targeted to the running of call centres and promoting best customer service, the competition was fierce for the 'Best New Product' as the only award open to suppliers and manufacturers of call centre products and services. This is CosmoCom's first international award and we are thrilled. "Winning this award is not just for CosmoCom, it is on behalf of the whole IP technology market" said Roger Sinden, Director Business Development EMEA, CosmoCom. "CosmoCom have been maturing their IP products since 1996 and this award reflects our leading position in the IP sector. With major telcos committing to migrate their network infrastructure over to IP, contact centres and ASPs, who will immediately benefit from the technology, won't be very far behind." Links:  http://www.cosmocom.com/

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