
New Product News
| By Mary
Jo Nott |
Product News
published in BI Direct in September
2002 |
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Vision Suite Enterprise Edition from Vision
Solutions offers support for all the advanced functions in the
latest version of IBM's OS/400, V5R2. Vision Solutions is focused on
providing its customers with leading-edge technology for the iSeries
and beyond. The company began testing Vision Suite with OS/400 V5R2
in July. Not only has Vision Solutions successfully completed
testing of its advanced replication and clustering capabilities, but
it has successfully tested the new switch-disk technology,
validating the compatibility of its solution with V5R2. Some of the
new OS/400 V5R2 features supported by Vision Suite Enterprise
Edition are greater ease-of- use, enhanced performance and
heightened data integrity. http://www.visionsolutions.com/
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Epiphany Service 6 from E.piphany, Inc. has
optimized its family of multi-channel customer service applications.
E.piphany Service 6 for IBM's WebSphere Application Server and IBM's
WebSphere MQ product enables companies to maximize customer
satisfaction across all channels of communication, leveraging
E.piphany's real-time decisioning, intelligent navigation, and
interactive dialogs to make agents and customer self-service more
effective. E.piphany's J2EE architecture provides rapid
implementation, integration and adaptability for a low total cost of
ownership. As a result of a recent global agreement between the two
companies, IBM will provide integration services for E.piphany's
entire suite of CRM applications, which will be optimized for IBM's
J2EE-based WebSphere Application Server, WebSphere MQ, AIX operating
system and DB2 database software platforms.
www.epiphany.com/
NeuralWorks Predict 3.0 from NeuralWare is
an integrated, state-of-the-art platform for rapidly creating and
deploying prediction and classification models for business
intelligence applications. Predict combines neural network
technology with genetic algorithms, statistics and fuzzy logic to
automatically find optimal or near-optimal solutions for a wide
range of problems. Predict incorporates years of modeling and
analysis experience gained from working with customers faced with a
wide variety of data mining, analysis and interpretation problems.
Predict 3.0 represents a complete upgrade of its intuitive user
interface. All command and parameter views follow a property page
paradigm, with related features and functions collected in easily
identified pages. Also new in Predict 3.0 is a Kohonen Self
Organizing Map (SOM) that allows development of sophisticated models
that group data records sharing similar trends or patterns. A
Japanese version of Predict 3.0 is currently available, and other
localized versions are already in the works.
http://www.neuralware.com/
< Crystal Reports 9 from Crystal
Decisions is a flexible technology for enterprise-level report
creation and integration requirements. Developers can now store,
share and re-use existing reporting components and integrate reports
directly into Java, .NET and COM applications. Crystal Reports 9
addresses key requirements in the developer and information
technology (IT) community: the need for improved productivity and
high efficiency in report creation, the need for tight integration
of reporting into enterprise Web applications and the need for
dynamic end-user access, interaction and modification.
http://www.dmreview.com/www.crystaldecisions.com
Sypherlink: Harvester from Sypherlink is a
new technology that enables multiple data sources to appear as a
single virtual database. Harvester applies advanced heuristics to
reduce the amount of resources and domain expertise required and
automates many of the manual tasks necessary today, thus resulting
in significant savings of both time and money. Once
Harvester automatically identifies the inter- and
intra- database relationships, users can utilize the output as a
virtually centralized, ODBC-compliant database. Additionally, the
"maps" created can be easily compiled so that existing electronic
data interchange (EDI) and enterprise application integration (EAI)
tools can be used for the translation, transformation and
communication requirements.
Sypherlink: Assistant from Sypherlink is a
turnkey browser-based software application that enables
organizations to effectively and cost-efficiently comply with the
complex requirements of the Federal HIPAA Privacy Regulations. By
utilizing Assistant, organizations are able to appropriately manage
consents, authorizations and business agreements while complying
with the "minimum necessary," disclosure reporting and auditing
requirements of HIPAA.
http://www.sypherlink.com/
Sun Microsystems, Inc.’s SunPlex environment for
Oracle9i Real Application Clusters,
Oracle’s next generation cluster technology, will provide
customers with: greater performance and scalability; reduced time
and effort installing and upgrading each node; real-time access to
the database from any node; virtually linear scalability; and
enhanced failover services. It is designed to deliver the highest
level of availability for customers and application services.
Through the use of Sun's Remote Shared Memory (RSM) technology and
high-bandwidth low- latency interconnects, Oracle9i Real
Application Clusters is optimized for superior application
communication across the nodes in a cluster. Oracle9i Real
Application Clusters is the first software to integrate with Sun's
RSM Application Programming Interface (RSMAPI) messaging model. Sun
Cluster 3.0 software with Oracle9i Real Application Clusters
provides customers with higher utilization of cluster resources.
www.sun.com/
PerfMan for UNIX Modeling Suite and PerfMan
for Windows Modeling Suite from Information Systems
Manager, Inc. help organizations significantly reduce business
risk and improve the availability of critical applications. Both
suites allow users to plan and model the impact of business changes
across their entire environment before changes are implemented. By
modeling proposed server changes, disk storage consolidations,
workload changes and server processor upgrades, information
technology (IT) organizations can eliminate potential business
outages, calculate potential software costs and ensure that service
levels will be met. When used in conjunction with other PerfMan
products for the OS/390, z/OS and storage platforms, PerfMan’s
modeling suites for UNIX and Windows provide an enterprise-wide view
that help to significantly reduce the risk of changes to highly
interconnected IT environments.
http://www.perfman.com/
Open File Manager v8.1 from St. Bernard
Software, Inc. is an open file backup solution for Novell
NetWare 6 and Novell Storage Services (NSS) 3.0. Open File Manager
provides organizations with a vital tool for ensuring 24x7
protection of critical files and is part of any disaster recovery
strategy requiring the most complete and accurate backup and
restoration capabilities. St. Bernard is the first to support open
file backup for the NSS 3.0 high performance storage and access
system, which represents a significant technological advance in the
management, storage and retrieval of extremely large data files,
including single file size of up to eight terabytes. Using Open File
Manager v8.1, businesses running NSS 3.0 or Legacy File System (LFS)
on Netware 6 can be assured that the backup procedures for
high-capacity, heterogeneous storage systems will not be compromised
due to skipped or in-use files.
http://www.stbernard.com/
NeoCore XML Information Management System (XMS), version
2.6, from NeoCore Inc. is a self-constructing native
XML database that dramatically reduces the cost and time to market
for dynamic business applications. This release includes an
optimized standalone server architecture, substantial support of
XQuery and the option for a Solaris 64- bit platform. This is the
first XML database to be commercially viable for delivering
mainstream applications leveraging XML. NeoCore XMS 2.6 leverages
the natural characteristics of XML and couples that with the
company’s patented digital pattern processing (DPP) technology to
enable a faster and simpler development capability to meet the
demands of businesses with rapidly changing information requirements
and the need to support varied – even heterogeneous – data sets.
http://www.neocore.com/
CNT's UltraNet Edge Storage Router is the only
storage networking platform that supports EMC’s MirrorView
remote replication software for EMC's CLARiiON systems. The UltraNet
Edge Storage Router extends MirrorView to allow reliable, proven
data mirroring over longer distances across less expensive, readily
available internet protocol (IP) networks. CNT's UltraNet Edge
Storage Router's intelligent, fault-tolerant architecture includes
data compression to dramatically reduce the cost of bandwidth and
patent-pending technology to ensure data consistency. This new
offering makes disaster recovery and business continuity solutions
affordable enterprise-wide by leveraging new technologies from both
CNT and EMC along with cost effective internet
protocol (IP) networks.
http://www.cnt.com/
CosmoCall Universe from CosmoCom Inc.
enables insourcing and co-sourcing service options with a
cost-effective, pay-per-use pricing model on CosmoCom’s all-internet
protocol (IP) contact center platform. The outsourcing solutions
allow agents to access flexible services that were previously only
available at a premium cost. An outsourcer can provide full
infrastructure and support services while offering customers the
option to house all or part of the contact center operation within
their own premises. This procedure, also called insourcing,
addresses quality and control concerns some customers may have for
sensitive operations. Co-sourcing is a solution for two-tier
customer care service that leverages an outsourcer’s customer care
services but is supplemented by the customer’s on-site contact
center. Calls can be distributed to either the customer’s staff or
the outsourcer’s agents according to call type, skill requirement,
shift or any combination of criteria.
http://www.cosmocom.com/
Mary Jo Nott is the Web Editor for DM Review Interactive. Please
contact her at mnott@dmreview.com. |