Media Contact(s) for CosmoCom:
Kathy Salt
+1 631-940-4297
ksalt@enghouse.com
New York, March 26 -- The Elan Group, a consultant and end-to-end solutions provider for international and e-commerce businesses, and Beck & Arad LLP a New York law firm presented a seminar sponsored by American Express TRS Co., Inc entitled, The New Global Merchant: A Briefing on International Aspects of E-Commerce, to New York merchants engaged in e-commerce on Thursday, March 25, 1999 at the Harvard Club in New York City. This leading-edge briefing drew members of the retail establishment who assembled to discuss the rapid growth of cross border e-commerce and gather insight into the international aspects of Internet retailing and its continued influence on business models across all industries for e-tailing globally.
Entrepreneurs and executives gathered to attend the briefing which gave presenters the opportunity to share their thoughts on creating, establishing, legally protecting and maintaining vibrant e-commerce activities globally.
Philip Beck, a principal of the Elan Group and a partner in Beck & Arad LLP, opened the briefing with a keynote address focusing on the international aspects of e-commerce opportunities and pitfalls, the need for established companies to embrace Internet technology to remain viable, and related legal issues in connection with selling products internationally.
Call Center software demonstrated by CosmoCom, Inc., a leading provider of call center technology and e-commerce solutions enabling Internet businesses to fully realize the potential of e-commerce, provided the attendees with a real-time demo of the virtual call center. CosmoCom software offers the merchant a virtual switch to route inquiries directly to the merchant or to customer service agents wherever they may be located, without significant up-front expense or complex technical installation to the merchant.
About Elan Group and Beck & Arad LLP
The Elan Group (www.elangroup.com) of companies and affiliates are comprised of
consultants, advisors, technology partners and corporate service providers, offering
end-to-end solutions for international and e-commerce businesses. Elan Group members are
strategically located in New York, the British Virgin Islands and Bermuda, in order to
provide effective, corporate, financial, e-commerce services in a global marketplace. The
Elan Group is affiliated with the international law firms of Beck & Arad LLP, New York
and Hewlett Beck & Arad, BVI (WWW.INTCOUNSELOR.COM)
which have practice areas devoted to e-commerce.
About CosmoCom
Founded in 1995, CosmoCom Inc., (www.cosmocom.com)
creates advanced call center technology that, for the first time, enables Internet
businesses to fully realize the potential of e-commerce. CosmoCom offers live, one-to-one
integrated multimedia for customer service for Internet and telephone callers by combining
the functions of ACD, CTI, IVI and unified messaging and one totally IP-based system.
CosmoComs clients comprise a whos who of top e-commerce companies, and the
companies major partners include Computer Associates, Microsoft, Dialogic and Siemens. Led
by CEO and President Ari Sonesh, and executive Vice President Stephen Kowarsky, CosmoCom
is a privately held company based in Long Island, New York.