CosmoCom Expands Geographic Reach in Japan

Feel Ltd. Joins as Reseller to SME, Telcos

MELVILLE, NY – April 3, 2007 – CosmoCom, the global leader in Unified Customer Communications, today announced that Feel Ltd. has joined its Business Partner program in Japan. Feel is a strong regional provider of IP-based contact center platforms for small and midsize enterprises (SMEs) and telecoms based on CosmoCom's flagship CosmoCall Universe software. CosmoCom is working with Feel to strengthen support for current customers in the region, and to create new opportunities for its unified customer communications platform.

According to Datamonitor, the Asia Pacific region will account for 20 percent of the global call center population by 2009. It is also one of the fastest growing regions in IP-based contact centers because it has fewer legacy investments to hold back growth.

"Feel’s business has traditionally focused on telecommunication services supported by IP telephony," said Eiji Matsuoka, Feel Ltd. president. "We searched for a solution that offered the best service to our market and found that CosmoCom’s advanced technology is perfect for us and our customers."

"Feel is an excellent regional channel partner for CosmoCom. It has the right technical expertise and a strong focus on the contact center on demand marketplace," said Ari Sonesh, CosmoCom's Chairman and CEO. "This partnership will benefit both companies by expanding CosmoCom’s presence in Japan, a country that is very important to us."

About CosmoCom
CosmoCom, the global leader in Unified Customer Communications, is revolutionizing the whole range of business/customer interactions, not just in formal call centers, but for all information workers. Its technology improves customer service and increases revenue while reducing cost by supporting many independent virtual contact centers on one all-IP platform that integrates easily with other VoIP network components and with the Information Technology environment. Organizations can obtain the full benefits of this technology by deploying it themselves or by working with a network service provider that hosts it on a dedicated or shared-platform basis. CosmoCom is the most-selected provider of hosted contact center platforms to top-tier telcos worldwide. Its multi-tenant platform, CosmoCall Universe, is a Contact Center On-Demand (CCOD) system designed to unify all communication channels and all major contact center functions. CosmoCom customers include service providers such as BT, Deutsche Telekom, France Telecom, Telefonica, NTT, VSNL, PLDT, Verizon Business, and many others, as well as Fortune-class enterprises throughout the world. For more information, please visit www.cosmocom.com.

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