CosmoCom, NEC to Present Consolidation 2.0 at CONAREC Event in Sao Paulo

MELVILLE, NY – August 28, 2007 – CosmoCom, the global leader in Call Center Consolidation 2.0, today announced that it will deliver its message about the power of Consolidation 2.0 with a major presence at the CONAREC 2007 event alongside regional partner NEC of Brazil, and through speaking engagements during the event, which takes place September 4 - 5, 2007 at the Hotel Transamérica in São Paulo, Brazil.

CONAREC is the major enterprise CRM event in Brazil, and the perfect venue for CosmoCom and NEC to exhibit CosmoCom's flagship CosmoCall Universe contact center platform. In addition, CosmoCom President for the Americas, Ben Eisner, will be a panelist in a round table discussion about using technology to enhance the customer relationship.

"CosmoCom is pleased to be working with our partner NEC of Brazil to communicate the dramatic benefits of Consolidation 2.0 in the enterprise," said Ben Eisner, CosmoCom President of Americas. "I'll also be speaking about the many ways that CosmoCall Universe technology supports and enhances the customer experience in every phase of the relationship."

About Consolidation 2.0
Consolidation 2.0 combines the many diverse contact center needs of the enterprise on a single platform that integrates quickly and easily with other VoIP network components as well as the overall enterprise Information Technology environment. Consolidation 2.0 unites all communication channels and all major contact center functions for Unified Customer Communications, revolutionizing the whole range of business and customer interactions, in formal call centers and beyond for all information workers. With Consolidation 2.0, enterprises gain the efficiency and cost reduction benefits of consolidation without compromising the unlimited deployment flexibility of an IP communications architecture.

About CosmoCom
CosmoCom, the global leader in Contact Center Consolidation 2.0, excels in providing IP contact center platforms for enterprises with the largest and most complex requirements, consolidating multiple locations, onshore, offshore, and home-shore agents, formal and informal agents, captive and outsourced operations, multiple communication channels, and multiple applications. Organizations can obtain the full benefits of Consolidation 2.0 by deploying CosmoCom technology themselves or by working with a service provider that hosts CosmoCom platforms on a dedicated or shared basis. CosmoCom customers include Fortune-class enterprises throughout the world and service providers such as BT, Deutsche Telekom, France Telecom, Telefonica, NTT, VSNL, PLDT, Verizon, and many others. CosmoCom is the most-selected provider of hosted contact center platforms to top-tier telcos worldwide. For more information, please visit www.cosmocom.com.

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