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FOR IMMEDIATE RELEASE

  Media Contact(s) for CosmoCom:
Kathy Salt
+1 631-940-4297
ksalt@enghouse.com

Web Cast: Call Center Consolidation 2.0 in Practice

CosmoCom to Discuss Next Generation of Call Center Consolidation on October 25

MEDIA ADVISORY - MELVILLE, NY – October 23, 2007 – CosmoCom, the global leader in Call Center Consolidation 2.0, will be conducting a live, interactive web cast, in conjunction with Technology Marketing Corporation (TMC®), to educate enterprises on the practical benefits of Consolidation 2.0 the next generation of Call Center Consolidation. This interactive presentation by CosmoCom EVP Steve Kowarsky will include compelling examples of customers that have implemented a consolidation 2.0 strategy.

  • What: Call Center Consolidation 2.0 in Practice: How Enterprises are Implementing and Benefiting from Consolidation 2.0
     
  • When: Thursday, October 25, 2007, at 2:00 P.M. Eastern Time.
     
  • Who: CosmoCom EVP, Steve Kowarsky
     
  • Where: Web cast
     
  • Registration: /to/CC20-InPractice-WebCast-BW 
  • About CosmoCom
    CosmoCom, the global leader in Contact Center Consolidation 2.0, excels in providing IP contact center platforms for enterprises with the largest and most complex requirements, consolidating multiple locations, onshore, offshore, and home-shore agents, formal and informal agents, captive and outsourced operations, multiple communication channels, and multiple applications. Organizations can obtain the full benefits of Consolidation 2.0 by deploying CosmoCom technology themselves or by working with a service provider that hosts CosmoCom platforms on a dedicated or shared basis. CosmoCom customers include Fortune-class enterprises throughout the world and service providers such as BT, Deutsche Telekom, France Telecom, Telefonica, NTT, VSNL, PLDT, Verizon, and many others. CosmoCom is the most-selected provider of hosted contact center platforms to top-tier telcos worldwide. For more information, please visit www.cosmocom.com.

    (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)

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