CosmoCom Gets Top Marks for Consolidation 2.0 Technology from Leading Industry Magazines

CosmoCall Universe Named 2007 Product of the Year by Internet Telephony and Customer Inter@ction Solutions

MELVILLE, NY – January 22, 2008 – Consolidation 2.0, the latest and most effective call center consolidation strategy, enables organizations to consolidate the many, diverse contact center needs and activities of the enterprise on a single virtual platform that supports the global distribution of contact center agents. In recognition of its leadership delivering Consolidation 2.0 technology, CosmoCom, has been awarded 2007 Product of the Year recognition for its CosmoCall Universe contact center platform from both Customer Inter@ction Solutions magazine and Internet Telephony magazine.

"CosmoCom is enabling organizations of all sizes to eliminate restrictions on the physical location of their contact center resources and personnel while sharing the same technology platform for many different call center applications – across all sites and users," said CosmoCom CEO and Chairman Ari Sonesh. "We appreciate these prestigious awards recognizing our leadership in this area."

The Product of the Year Award winners for 2007 will be featured in the February 2008 issue of Internet Telephony (www.itmag.com) and the January 2008 issue of Customer Inter@ction Solutions (www.cismag.com), published by Technology Marketing Corporation (TMC).

About CosmoCom
CosmoCom, the global leader in Contact Center Consolidation 2.0, excels in providing IP contact center platforms for enterprises with the largest and most complex requirements, consolidating multiple locations, onshore, offshore, and home-shore agents, formal and informal agents, captive and outsourced operations, multiple communication channels, and multiple applications. Organizations can obtain the full benefits of Consolidation 2.0 by deploying CosmoCom technology themselves or by working with a service provider that hosts CosmoCom platforms on a dedicated or shared basis. CosmoCom customers include Fortune-class enterprises throughout the world and service providers such as BT, Deutsche Telekom, France Telecom, Telefonica, NTT, VSNL, PLDT, Verizon, and many others. CosmoCom is the most-selected provider of hosted contact center platforms to top-tier telcos worldwide. For more information, please visit www.cosmocom.com.

All product and company names herein may be trademarks of their registered owners.

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