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MELVILLE, NY – April 28, 2008 – CosmoCom, the global leader in Call Center Consolidation 2.0, announced today
that GPlus, one of Brazil’s leading solutions integrators, is now a reseller and
integrator of CosmoCom’s flagship product CosmoCall Universe. GPlus, which is
focused on providing scalable software and hardware solutions to enterprise
customers in industry sectors including energy, financial services,
telecommunications, and government, plans to leverage its position as a trusted
solution provider for some of Brazil’s largest enterprises to create new
opportunities for CosmoCom’s unified customer communications system.
GPlus offers a wide spectrum of services and solutions for enterprises,
including the design, installation and maintenance of 3D visualization systems
and high-density server clusters, as well as process and management solutions
for data archiving and protection. CosmoCom is joining a prestigious list of
companies working with GPlus as a channel, including Sun, Hitachi, Legato,
Brocade, Larson CGM, and others.
"GPlus is enthusiastic about bringing CosmoCom’s advanced IP contact center
technology to our regional enterprise customers," said GPlus President Luis
Palma. "We see this technology as a strategic addition to our portfolio. Many of
the large companies we are used to working with have unfilled contact center
needs that CosmoCom addresses."
"GPlus is a strong integration partner for CosmoCom" said Ari Sonesh,
CosmoCom’s Chairman and CEO. "They have a track record of success with complex
projects for major customers, and have a proven ability to support customers
through the entire project life cycle. We welcome their interest in broadening
their portfolio to include our contact center offerings, and we are confident
that their performance will be consistent with their past successes.
About Gplus
Since 2001, GPlus Informatics Ltd. has been providing technology integration
solutions and IT services to enterprise customers in industry sectors including
energy, financial, telecommunications, services, retail and government. The
company is headquartered in Rio de Janeiro and has
offices in São Paulo, Brasilia, Minas Gerais and Santa Catarina. GPlus is
focused on providing state of the art solutions and services including the
design, installation and maintenance of 3D visualization systems and
high-density server clusters, as well as process and management solutions for
data archiving and protection. For more information visit:
http://www.gplus.com.br.
About CosmoCom
CosmoCom, the global leader in Contact Center Consolidation 2.0, excels in
providing IP contact center platforms for enterprises with the largest and most
complex requirements, consolidating multiple locations, onshore, offshore, and
home-shore agents, formal and informal agents, captive and outsourced
operations, multiple communication channels, and multiple applications.
Organizations can obtain the full benefits of Consolidation 2.0 by deploying
CosmoCom technology themselves or by working with a service provider that hosts
CosmoCom platforms on a dedicated or shared basis. CosmoCom customers include
Fortune-class enterprises throughout the world and service providers such as BT,
Deutsche Telekom, France Telecom, Telefonica, NTT, VSNL, PLDT, Verizon, and many
others. CosmoCom is the most-selected provider of hosted contact center
platforms to top-tier telcos worldwide. For more information, please visit
www.cosmocom.com.
All product and company names herein may be trademarks of
their registered owners.
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