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MELVILLE, NY – October 21, 2008 – CosmoCom, the
global leader in Contact Center Consolidation 2.0, announced today that
Technology Marketing Corporation (TMC) recognized its CosmoCall Universe all-IP
contact center platform with its Best of Show award at the Call Center
2.0 – Internet Telephony Conference and Expo at the Los Angeles Convention
Center last month.
The Internet Telephony Conference & Expo Best of Show award recognizes innovative products and
solutions exhibited at the event, highlighting the technological achievements
and creative features that set the winners apart. Internet Telephony
magazine editorial staff met with vendors to inspect and review the displayed
products on the first day of the Expo and selected the winners.
Raising enterprises to new levels of reachability, CosmoCall Universe is the
most advanced all-IP contact center platform in the industry, enhancing the
customer experience with a lower total cost of ownership and a more favorable
return on investment than any other comparable system.
"The CosmoCom team appreciates this recognition," said Ari Sonesh, CosmoCom’s
Chairman and CEO. "TMC is very active in our space and well qualified to
identify the contact center technologies that advance the state of the art in
customer care. All of us at CosmoCom are proud to be among the vendors honored
with this award."
About CosmoCom
CosmoCom™, the global leader in Contact Center Consolidation 2.0, excels in
providing IP contact center platforms for enterprises with the largest and most
complex requirements, consolidating multiple locations, onshore, offshore, and
home-shore agents, formal and informal agents, captive and outsourced
operations, multiple communication channels, and multiple applications.
Organizations can obtain the full benefits of Consolidation 2.0 by deploying
CosmoCom technology themselves or by working with a service provider that hosts
CosmoCom platforms on a dedicated or shared basis. CosmoCom customers include
Fortune-class enterprises throughout the world and service providers such as BT,
Deutsche Telekom, Orange Business Services, Telefonica, NTT, Tata, PLDT,
Verizon, and many others. CosmoCom is the most-selected provider of hosted
contact center platforms to top-tier telcos worldwide. For more information,
please visit
www.cosmocom.com.
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